Showfloor Agenda 2024

We are excited to give you a first glimpse of our free to attend disruption and innovation theatre agendas. See live performances, interviews, fireside chats and much more…

Disruption Zone
Showcasing the rapidly evolving payments landscape, the Disruption zone questions what it takes to keep up with the demanding needs of a technological era. From success stories to experiments and predictions, what lies in the future of payments?

Innovation Zone
Be at the forefront of innovation with the latest product launches, demos and case studies pushing the boundaries of what’s possible. Discover and learn the tools and solutions that could transform your business with expert speakers and panelists from all over the industry.

Upgrade to a delegate pass for full access to the conference here.

Day 1 – Showfloor theatres
09.15	Plenary Livestream Streamed live from the conference keynote stage, join as we kick off PAY360 with the topics that are changing the future of payments. At The Payments Association, we believe in building a world-class industry, but what are the ingredients that we need? How are evolving customer demands influencing the direction of innovation? What are the expectations of Gen Z and how are brands adapting to a younger demographic?
11.10	Morning Break
Innovation theatre Be at the forefront of innovation with the latest product launches, demos and case studies pushing the boundaries of what’s possible. Discover and learn the tools and solutions that could transform your business with expert speakers and panelists from all over the industry.		Disruption theatre Showcasing the rapidly evolving payments landscape, the Disruption zone questions what it takes to keep up with the demanding needs of a technological era. From success stories to experiments and predictions, what lies in the future of payments?
11.10	Step into the scene: Crooks live – Social Engineering Tony Sales – former fraudster and THE social engineering expert – plays the part of ‘Tommy the Fraudster’ in the premiere of this unique presentation. You can watch him perform genuine social engineering calls live on stage. You’ll see how victims are manipulated into APP frauds and giving away details with the latest techniques and tricks. Get inside the mind of a fraudster and see how it’s really done. Tony Sales, Founder, We Fight Fraud Tag: Financial Crime and Fraud	11.10	Case Study Spotlight: What does it take to run a successful fintech business as an airline? This interview uncovers how Turkish Airlines has launched it’s own fintech company which currently processes $5 billion annually. Learn how effective partnerships have provided low commission rates and the benefits this has for low cost airlines who currently have no payments systems. Hear about the rise of TK-money, cashback as well as their new gift card products. Fintechs’ watch out! Airlines are clearly your new competition. Andrew Doukanaris, Ambassador, The Payments Association (moderator) Eyüp Yürüsoy, Chief Technology Officer, Turkish Airlines Financial Technologies Inc. Tags: Cross-Border, Merchant Payments
11.40	Case Study Spotlight: Who will build this world-class industry? Meeting the people challenges in payments. Availability of skilled resources is second only to legacy infrastructure as a major barrier, what and where are they? How do we identify and transplant high performance internally as well as recruit for it? How can we ensure a culture match to improve both resourcing and performance? David Birnie, CEO, Adams and Oliver Tag: Technology and Data	11.40	TPA Talk Show: The Financial Inclusion Edition How is the payments landscape becoming more inclusive? Being in a rapidly evolving payments landscape, how do we ensure that all consumers are provided with a service that encompasses their needs? Sibstar helps families living with dementia to safely manage their everyday spending. Join us to find out more about how they are breaking down barriers to make payments inclusive. Pooja Bhachu, Working Group Lead- Financial Inclusion, The Payments Association (moderator) Jayne Sibley, CEO, Sibstar Tag: Financial Inclusion
12.10	TechTalk: The art of payment orchestration – from click to payment TNS orchestrates billions of transactions from traditional to alternative payment methods, geographies, channels and buyer journeys with payments processing and tokenization for enterprise retailers and financial institutions. Brian Rose, Director of Pre-Sales Consulting, TNS Jon Cole, Senior Manager of Payment Product Solutions, TNS Tags: Merchant Payments, Technology & Data	12.10	TechTalk: Future of Fintech: Navigating the world of evolution, data and policy How is the rate of innovation affected by the rate of policy? How do we improve the collaboration between industry and policy? Is data the answer for financial innovation? Tony Craddock, Director General, The Payments Association (moderator) Charlotte Crosswell OBE, Chair, Centre for Finance, Innovation and Technology (CFIT) Tags: Technology & Data
12.40	Regulatory Bootcamp: The opportunities PSD3 opens for UK Fintechs addressing the EU A simplified regulatory framework Fintechs’ right to a bank account Opening direct access to payment systems Édouard Mandon, Co-Founder and CEO, Numeral Tags: Regulation, Cross-border	12.40	Case Study Spotlight: Connecting CBDCs: The latest word on Swift’s pioneering sandbox experiments Swift’s groundbreaking CBDC experiments have reached an exciting new phase. Over 30 central and commercial banks are actively testing new use cases for the cooperative’s CBDC interlinking solution – including trigger-based payments for trade platforms and foreign exchange models. Join this session as Swift’s Head of Innovation, Nick Kerigan, reveals the latest developments and gets the inside scoop from sandbox participants on their experiences of collaborating on this highly innovative project. Nick Kerigan, Managing Director, Head of Innovation, Swift Pallavi Thakur, Director, Strategy & Innovation, Swift Alex Topham, Research Manager, NatWest Tag: Technology and Data
13.10	Techtalk: Instant, Intelligent and Innovative: How Real-Time Access to Payment Data is Benefiting Financial Institutions How do stringent banking regulations drive the demand for rapid access to transaction data? How does the rising demand for fast and accessible data drive the adoption of real-time search and tracking technology in banking? Why is overcoming data silos and legacy systems crucial for achieving transparency and accessibility? Tyler Pathe, Fintech Alliance (Moderator) Erik Debelder, Director, North America, UK & Nordics, Intix Ad van der Poel, CPO, HSBC UK Tags: Technology and Data, Regulation and Policy	13.10	Must-Watch List: Transforming Transactions: The Future of Property Payments Why the existing solutions for property transactions may no longer be appropriate today What could property transactions look like by 2030 Which barriers need to be overcome Krystle Kocik, Chief Product and Experience Officer, PEXA (moderator) Sukhy Atwal, Head of Non-Bank Financial Institutions, Clearbank John Jackson, Head of the Payment Strategy Division, Bank of England Simon Eacott, Head of Payments, Natwest Tags: Sanctions, Financial Inclusion
13.40	Fintech’s Pitch Live in association with Mastercard A brilliant opportunity for emerging fintechs to be recognised for revolutionising how people move, manage and spend their money, or help safeguard the ecosystem through Regtech. Judged by an international panel of experts from the investment community and leading banks, we invite our finalists to showcase their most innovative new technology or service in the payments sector. Benjamin Dessy, Senior Vice President – Product Management, Mastercard David Parker, Chair, Fintech’s Pitch Live Finalists: Hands In OneStep Financial Sibstar August KYP Good With Equali DataWhisper Live Judging Panel: Tim Pyecroft, Managing Director, Lloyds Kevin Fuller, Founding Partner, NoBa Capital David Crawford, Head of Retail Banking, Natwest Edward Hanrahan, Head of Strategic Programmes and PMO, Trust Payments Bruce McIntyre, Managing Partner, Novitas Helene Oger-Zaher, Manager Payments Policy, FCA Tags: Technology and Data	13.40	TechTalk: Why do super apps remain untapped in Europe? The super app market value is set to accelerate from $61billion in 2022 to $426 billion by 2030 yet Europe remains a region which has not fully embraced the “everything app” – why? Join our expert panellists to discuss: Which super app features are overhyped or underhyped? Who are the current global leaders in super apps and what has been the key to their success? What are the current obstacles to market? Tao Tao, Founder and MD, UP VC (moderator) Eva Zhang, CEO, Alipay UK Lynn McConnell, Compliance/ MLRO Expert Tags: Technology and Data, Merchant Payments, Cross-Border
		14.10	TPA Talk Show: Cross Border Edition Join us for a conversation with Cross Border experts and explore trends, current challenges and future predictions in the payments industry. Gary Palmer, Working Group Lead – Cross Border, The Payments Association Kamran Hedjri, Working Group Member – Cross Border, The Payments Association John Velissarios, Founder, Otranto Limited Tag: Cross Border
		14.40	Unboxing Live: Going for Gold Jonnie will share his story of resilience as a two-time Paralympic gold medallist, and why he’s excited for Paris ’24 Paralympic Games. Anil Toraty, Senior Director – Risk Business Partners & Risk Strategy, VISA (moderator) Jonnie Peacock, Paralympic gold medallist and Team VISA Athlete
15.10	Overhyped/Underhyped: What will have the greatest impact on the shape of UK payments in the future? Join the PSR for a quick paced, interactive session to explore some of the issues that will have the greatest impact on the shape of UK payments in the future – ranging from the impact of AI, to Big Tech, through to cross border international developments – and others Dan Moore, Head of Strategy and Intelligence, PSR Tessa Lyndon-Skeggs, Senior Adviser, Payment Systems, PSR Julia Minulescu, Manager, Strategy, PSR Simon Less, Senior Manager, Strategy, PSR Tag: Regulation	15.10	Must-Watch List: Taking ESG one step further Beginning to understand how you can start your ESG journey from finding the right talent for your company to meet your goals through to making ESG a core aspect of your business. Charlie Bronks, Working Group Lead- ESG, The Payments Association (moderator) Nina Buttle, Partner – Financial Service and Sustainability, Page Executive Gihan Hyde, CEO and Founder, Communique Tag: ESG
15.40	TPA Talk Show: The Digital Currencies Edition Join us for a riveting conversation with Vanessa about the future of digital currency and predictions for its evolution over the next ten years. Ian Taylor, Working Group Lead- Digital Currencies, The Payments Association (moderator) Vanessa Grellet, Managing Partner, Aglaé Ventures Tag: Digital Currencies and Crypto	15.40	Disability Inclusion and Accessibility in Fintech and Payments – call for action Join us for conversation with Mike Adams OBE as we discuss the value of understanding the scale and opportunity of making all of our products and services fully accessible and inclusive. Whitney Simon will reflect on how to start the disability inclusion conversation in our teams Joanne Dewar, Ambassador, The Payments Association (moderator) Mike Adams, CEO, Purple Tuesday Whitney Simon, DEI Consulting Lead, Missive Tag: Financial Inclusion
16.00	Close

Day 2 – Showfloor theatres
09.30	Plenary Livestream Take a peak into the future of payments and the way key players in the industry are taking steps to keep up with the everchanging landscape. How are businesses building a sustainable foundation to not only keep up with evolving technology but also the growing demands of regulation? Listen to leading authorities and government bodies talk about their roadmap for policy and where their focuses are in the foreseeable future.
11.35	Morning Break
Innovation theatre Be at the forefront of innovation with the latest product launches, demos and case studies pushing the boundaries of what’s possible. Discover and learn the tools and solutions that could transform your business with expert speakers and panellists from all over the industry.		Disruption theatre Showcasing the rapidly evolving payments landscape, the Disruption zone questions what it takes to keep up with the demanding needs of a technological era. From success stories to experiments and predictions, what lies in the future of payments?
11.40	Must-Watch List: Intelligent Money: our future is where money thinks for us WHO cares about the money of the future? WHY should I care about the money of the future? These questions, and more, are addressed in depth in Intelligent Money. As money becomes digital, it will revolutionise everything. By 2030, digital money will make money personal, individualise currency and its usage, make it secure, enable it to grow automatically to meet our personal goals, manage risk automatically and make life simpler and easier for all. The most critical aspect of this book is HOW money will become intelligent, both digitally and artificially. The bottom line is that money will soon be embedded, intelligent, invisible and everywhere. It’s a whole new world. Chris Skinner, CEO, The Finanser Tag: Digital Currencies and Crypto	11.40	TPA Talk Show: The ESG Edition Join us for a session on how the UCGCN is developing initiatives to help the financial services industry meet its sustainability goals. Charlie Bronks, Working Group Lead- ESG, The Payments Association (moderator) David Schofield, Sustainability Director – Social Action and Sustainable Business, Aviva plc and Chair, United Nations Global Compact UK Network Tags: ESG, Financial Inclusion
12.10	TPA Talk Show: The Financial Crime Edition Join us to find out the latest developments and precautions being established in the world of financial crime with insights from an expert from RUSI. Jane Jee, Working Group Lead- Financial Crime, The Payments Association (moderator) Kathryn Westmore, Senior Research Fellow, Centre for Financial Crime and Security Studies Tag: Financial Crime and Fraud	12.10	Driving seamless security with the latest innovations in payments industry Yaprak de Beaufort, Head of Strategy & Commercial Operations, VISA Tags: Financial Crime and Fraud, Technology and Data
12.40	Step into the scene: Crooks live – Social Engineering Tony Sales – former fraudster and THE social engineering expert – plays the part of ‘Tommy the Fraudster’ in the premiere of this unique presentation. You can watch him perform genuine social engineering calls live on stage. You’ll see how victims are manipulated into APP frauds and giving away details with the latest techniques and tricks. Get inside the mind of a fraudster and see how it’s really done. Tony Sales, Founder, We Fight Fraud Tag: Financial Crime and Fraud	12.40	A Fireside Chat with Fnality about: What a Distributed, Digital Wholesale Settlement system looks like. · Overview of the consortium of 20 banks that are using Fnality for DLT Wholesale Settlement and the benefits being realised · Using DLT to enable the tokenization of asset markets · What does the future hold and what disruption will this technology cause? Nathalie Oestmann, Vice Chair of the Advisory Board, The Payments Association (moderator) Rhomaios Ram, CEO, FNALITY Tag: Digital Currencies and Crypto
13.10	Live Scandals: An interactive journey through the darker parts of the web Have an insight into the products you buy and who you buy it from. Could you be unknowingly funding crime? Graham Barrow, Financial Crime Expert Tags: Technology and Data, Financial Crime and Fraud	13.10	TPA Talk Show: The Regulation Edition Join us for a session with Rebecca to discover how they are meeting the evolving regulatory needs at Tide. Alison Donnelly, Working Group Lead- Regulation, The Payments Association (moderator) Rebecca Marriott, Chief Risk Officer, Tide Matthew Osborne, Senior Policy Manager, FMI Innovation and Payments Policy, Bank of England Tags: Regulation
13.40	Masterclass: Plus Ultra: 7 Principles for Agentic UX in Payments Will GenAI agents disrupt the payments industry? What role will GenAI agents play in next gen payment flows? Are GenAI and blockchain the future of payments? Kwame Nyanning, Managing Director, Agxncy.ai Tag: Technology and Data	13.40	TechTalk : Collaborating across borders: How we can strengthen International efforts to combat fraud Stop Scams UK hosts a panel delving into how we can strengthen international collaboration in our fight against fraud. Experts from academia and the financial services sectors will discuss pragmatic strategies for governmental cooperation, emphasising the need for harmonised legal frameworks and seamless data sharing. The panel will discuss the steps government and industry can take to get closer to this ideal. The dialogue will also focus on what industry is already doing to disrupt transnational fraud networks, to safeguard international financial systems’ integrity. Ruth Evans, Chair, Stop Scams (moderator) Nicholas Ryder, Professor in Financial Crime, Cardiff University Clare Messenger, Global Commercial Head of Mobile Intelligence Solutions, JT Group Jim Winters, Head of Economic Crime, Nationwide Brian Kinch, Strategic Accounts Director, Cifas Tags: Technology & Data
14.10	EU Payments Landscape: What to expect in and beyond 2024? How PSD3 might redefine the future of European key players? How far will instant payments reach 100% penetration? How is the EU landscape coming together in payments? Digital Euro vs EPI vs Other: Competition or Harmony? Thibault de Barsy, Vice Chairman and General Manager, The Payments Association EU (moderator) Michalis Michaelides, Director of Sales And Business Development, Europe, BPC Banking Technologies Kaushik Sthankiya, Global Head of Banking and Payments, Kraken Livia Benisty, Chief Business Officer, Banking Circle Tags: Cross Border, Digital Currencies and Crypto
15.00	Close

In association with

Supported by

Useful links

When

Where

Follow us