Optty @ The Disruption Zone
Disruption Zone – Day One – 25th March 2025 | |
1000 | Inside Scoop: Journalists’ Take on the Future of Payments Leading journalists reveal the latest trends, disruptors, and industry shifts in payments, offering a unique perspective on where the industry is headed and what businesses need to know now. Benjamin David, Editor, The Payments Association (Moderator) Ryan Browne, Technology Correspondent, CNBC Ian Hall, Editor, Global Government Fintech |
1030 | To be announced soon! |
1100 | KEYNOTE Big Tech, Big Shifts: How Megatrends are Shaping the Future of Payments Explore how AI, blockchain, super-apps, and IoT from tech giants are revolutionizing payments, reshaping consumer expectations, and transforming security, speed, and personalization in financial transactions worldwide |
1120 | The Rise of Super Regional Payment Hubs How regional payment networks like SEPA and UPI drive efficiency for global businesses while emphasising the importance of integrating local methods like Pix and iDEAL to enhance customer experiences and success into global checkouts. Natasha Zurnamer, Founder/ CEO, Optty Steffen Vollert, CEO, Volt |
1150 | Looking at Consumer Duty in 2025 Jamie Merritt, Business Development & Delivery Director, SRM Europe |
1210 | Building Resilience: How RMaaS, DORA, and Operational Strength Shape the Future of Financial Services. Discover how Risk Management as a Service (RMaaS), the Digital Operational Resilience Act (DORA), and strong operational strategies are shaping the future of resilience in financial services. This session will offer practical insights into aligning these frameworks to strengthen risk management, enhance compliance, and adapt to an ever-changing regulatory environment. Learn actionable strategies to future-proof your business while navigating the complexities of operational resilience with confidence. Lorraine Moaut, Partner, Payment Services, Thistle Initiatives Anthony Corner, Senior Manager, Payment Services, Thistle Initiatives |
1230 | Soon to be announced! |
1250 | From Concept to Reality: Scaling Digital Asset Adoption Globally · As digital assets and currencies gain traction globally, the ability to seamlessly integrate these new forms of value with traditional financial systems is paramount. · Yet despite their promise, the current landscape remains fragmented, limiting its scalability and broad adoption of new forms of value. · Join this session as Nick Kerigan, Swift’s Head of Innovation, is joined by industry leaders to discuss how interoperability, standards, and industry collaboration hold the key to scaling adoption globally. · You’ll also hear the latest on Swift’s 2025 live trials that are paving the way for its global community to transact interchangeably using existing and emerging forms on value on its network. Nick Kerrigan, Managing Director, Head of Innovation, Swift |
1315 | Payments Compliance Unburdened: Tackling Regulatory Overload
John Gidla, Head of Payments Compliance, VIXIO |
1335 | Unlocking £1.8 Trillion: The Cost of Ignoring Accessibility in Payments With 15% of the global population facing accessibility challenges, the payments industry risks losing out on a £1.8 trillion market by not prioritizing inclusive payment solutions. Join this session to explore the potential and the essential steps to make payments accessible for all. Joanne Dewar, Project Lead, Project Nemo Claire Maillet, Fraud Expert Howard Taylor, Financial Inclusion Commissioner |
1400 | Monetizing innovations in Payments with Simon Kucher · We will showcase how to ensure innovations in the Payment ecosystem are made a success, focusing on unlocking value · We will walk through a case study of how we transformed the go-to-market approach of a Payments player. We helped this company go from selling a market leading solution as a commodity to realizing value from the diverse set of customers Abhimanyu Julaniya, Partner, Simon Kucher |
1420 | Why adopting a quality-first mindset is key to successful transformation in payments with Roq Digital transformation in payments is a high-risk, high-reward undertaking, with studies revealing that 70% of transformation programmes fail. For financial services organisations, the continual challenge lies in balancing complex change, regulatory compliance, and maintaining business-as-usual operations. This session will explore how adopting a quality-first mindset, ensuring everyone from business sponsors to delivery teams fully embrace quality, helps organisations de-risk complex transformation initiatives, meet compliance requirements, and deliver resilient, future-proof operations on time and on budget. We’ll share real-world examples of how we’ve supported financial services clients in navigating intricate transformation challenges. Whether you’re familiar with Quality Engineering, Quality Assurance or leveraging automation or AI, this session will provide practical insights to help you deliver sustainable, high-quality outcomes at pace. Steve Mellor, Senior Quality Engineering Architect, Roq Phil Stunt, Associate Partner, TFPA |
1440 | ESG in Action: Turning Commitments into Impactful Outcomes in Payments Discover how payments businesses are transforming ESG promises into measurable change. This session spotlights 2024’s standout examples of successful ESG strategies— from carbon-neutral transactions to inclusive hiring practices—providing practical insights on how to embed sustainability, equity, and governance in every facet of your operations. Charlie Bronks, Global Head of ESG, Crown Agents Bank Eric Zie, Vice Chair, TechUK Climate Council |
1510 | Around the World in 15 Minutes: Global Breakthroughs in Payments Embark on a rapid tour of groundbreaking payment innovations from across the globe. Discover the latest advancements in digital wallets, real-time payments, and financial inclusion as regional leaders share insights on transforming the future of payments in their markets. Andy White, CEO, Paynet |
1525 | Soon to be announced! |
1555 | The Future of Payments in the EU 2025-2030 Thibault de Barsy, CEO, The Payments Association EU Ludovic Francesconi, Chief Member & Strategy Officer, EPI Company |
1620 | Women Shaping Payments partnered with F4C and EWPN Join us at PAY360 for Women Shaping Payments, a dedicated meetup for female leaders in payments. Connect, share insights, and discuss pathways to breaking barriers and unlocking opportunities in the industry. Together, let’s empower the next generation of female payment professionals and shape a more inclusive future. Angela Yore, Board Member, EWPN (moderator) Rema Rao, Head of Financial Business Group, Uber Pallavi Kapale, Senior Financial Crime Officer, Bank of China Helena Woods, Director of Public Policy, CIFAS |
Disruption Zone – Day Two – 26th March 2025 | |
0915 | The Payments Association Working Group AGM Interested to learn more about our working groups? Keen to know how you can help drive the payments industry forward? Join us at 10.30am on Day 2 of PAY360 for our Working Group AGM. All members and industry professionals are invited to this event to network and learn about our 7 current working groups:
Tom Brewin, Head of Projects at The Payments Association, will be providing an overview of the working groups and their journey since their inception. Leading figures from the working groups will then be sharing their insights, key policy priorities and milestones, and making their bold predictions for 2025 There will also be some time for our working group leaders to reflect on key takeaways and learnings from day 1 of the conference, which will be followed by an interactive Q&A and networking session. |
1000 | Gift Cards and Payments: Join the GCVA and their members to discuss key payments trends in the gift card space Discover what today’s merchants need most from payment solutions—from lower fees and faster processing to seamless integration and fraud prevention. This session dives into merchants’ top priorities and explores how innovative payment technologies can help them grow, simplify operations, and enhance customer loyalty. GCVA |
1025 | Soon to be announced! |
1110 | Unlocking the Power of Data: The Next Frontier in Payment Innovation Analyse how the whole ecosystem can leverage consumer data responsibly to enhance security, drive innovation, and improve customer experiences. Natasha Zurnamer, Founder & CEO, Optty David Budzevski, Vice President Revenue & Sales Operations Enterprise Gateway Solutions, Mastercard Scott A Przybyla, SVP Payment Sales, Kount and Equifax Co |
1140 | Racing Ahead: Can Payment Technology Match the Pace of the Mobility Evolution? Whilst the global mobility landscape is shifting radically, unparalleled UX continues to be ever more in demand: Today’s vehicles are just the beginning of a connected transport revolution and will account for 100% of the market by 2035 (BCG). Consumers are looking for one mobility solution with multiple integrated services. But are current payment systems ready to meet the seamless travel experience users demand today and will expect tomorrow? Attenda – a leading UK-based mobility payments provider – hosts conversation centered in real-world examples that reimagines how we move today and, in the future, convening voices from the mobility and payments world. You are invited to join the conversation on:
Matt Oldham, Chief Strategy Officer, Attenda Stuart Butler, Chief Payments Officer, Ford Ben Butcher-West, Chief Digital Officer, Connected Kerb TBC, Senior Representative, Esso TBC, Senior Representative, Uber |
1225 | Around the World in 30 Minutes: Global Breakthroughs in Payments Embark on a rapid tour of groundbreaking payment innovations from across the globe. Discover the latest advancements in digital wallets, real-time payments, and financial inclusion as regional leaders share insights on transforming the future of payments in their markets. Nuno Epifânio, Policy Officer DG FISMA Retail Financial Services, European Commission |
1255 | Instant Payment Regulation & Verification of Payee: How to make a regulatory constraint a collaborative opportunity? Get ready for the significant changes brought by the upcoming European Instant Payment Regulation (IPR), effective at the end of 2025. Discover how a strategic Verification of Payee (VoP) solution can help you meet these new requirements. Join us and learn about the innovative collaborative approach of Sis ID, expert in fraud prevention. Laurent Sarrat, CEO, Sis ID |
1315 | Building cross-border payment infrastructure of the future: challenges and opportunities |
1335 | Smarter Signals, Stronger Shield: Mitigating Fraud Threats with Risk-Based Authentication Fraud prevention isn’t a competition – it’s a shared responsibility. In today’s EU payment landscape, where PSD2 and SCA are reshaping rules, issuers and banks must move beyond compliance checkboxes to deliver genuine security and exceptional customer experiences. This session dives into how multi-channel signals and advanced authentication methods are transforming fraud prevention. Discover how leading financial organizations are leveraging these cross-channel insights and intelligence signals to enhance decisioning and advice. Join us as we explore: · Streamlining payment processes with frictionless multi-factor authentication. · Breaking down internal and external silos for a unified fraud strategy. · Embracing a collaborative data-sharing ecosystems. · How modern authentication can increase payment approval rates and decrease fraud losses. Dewald Nolte, Co-Founder, Chief Strategy Officer, Entersekt |
1355 | Generative AI in Action: Real Stories of Payments Transformation Discover real-life success stories where generative AI has boosted security, streamlined processes, and personalized payment experiences, showcasing tangible benefits for businesses and consumers alike. Murray Mackenzie, Director of Transformation, Virgin Media O2 |
