Optty @ The Disruption Zone
25th March 2025 Day One Disruption Zone | |
1000 | Inside Scoop: Journalists’ Take on the Future of Payments Leading journalists reveal the latest trends, disruptors, and industry shifts in payments, offering a unique perspective on where the industry is headed and what businesses need to know now. Benjamin David, Editor, The Payments Association (Moderator) Ian Hall, Editor, Global Government Fintech Oscar Hornstein, Senior Reporter, UKTN Callum Williams, Senior Business Journalist, Payment Expert |
1030 | How Merchants Can Create Value Through Payments Sergio Signoretti, CEO Advisor and Strategic Advisor on Finance and Payments, LASTMINUTE.COM |
1050 | KEYNOTE Protecting Our Community: Meta’s Fight Against Fraud and Scams Explore how AI, blockchain, super-apps, and IoT from tech giants are revolutionizing payments, reshaping consumer expectations, and transforming security, speed, and personalization in financial transactions worldwide Jon Bromma, Global Head of Payments and Financial Policy, Meta |
1110 | The Rise of Super Regional Payment Hubs How regional payment networks like SEPA and UPI drive efficiency for global businesses while emphasising the importance of integrating local methods like Pix and iDEAL to enhance customer experiences and success into global checkouts. Natasha Zurnamer, Founder/ CEO, Optty Steffen Vollert, CEO, Volt Rob Sangha, Sales Director, Open Banking Mastercard Oli Cook, CEO & Co-Founder, ekko |
1140 | Consumer Duty: Understanding the Key Takeaways and Areas for Improvement from the FCAs Feedback on Year 1
John Berns, Managing Director, SRM Europe Simon Rose, Consulting Director, SRM Europe |
1200 | Building Resilience: How RMaaS, Governance and Data shape the future Discover how Risk Management as a Service (RMaaS), the Digital Operational Resilience Act (DORA), and strong operational strategies are shaping the future of resilience in financial services. This session will offer practical insights into aligning these frameworks to strengthen risk management, enhance compliance, and adapt to an ever-changing regulatory environment. Learn actionable strategies to future-proof your business while navigating the complexities of operational resilience with confidence. Lorraine Moaut, Partner, Payment Services, Thistle Initiatives Anthony Corner, Senior Manager, Payment Services, Thistle Initiatives |
1220 | Breaking Barriers: Unlocking New Opportunities with Cross-Border Payments in LatAm
José Vicente, CEO, Cobre |
1240 | From Concept to Reality: Scaling Digital Asset Adoption Globally · As digital assets and currencies gain traction globally, the ability to seamlessly integrate these new forms of value with traditional financial systems is paramount. · Yet despite their promise, the current landscape remains fragmented, limiting its scalability and broad adoption of new forms of value. · Join this session as Nick Kerigan, Swift’s Head of Innovation, is joined by industry leaders to discuss how interoperability, standards, and industry collaboration hold the key to scaling adoption globally. · You’ll also hear the latest on Swift’s 2025 live trials that are paving the way for its global community to transact interchangeably using existing and emerging forms on value on its network. Nick Kerigan, Managing Director, Head of Innovation, Swift Shreyosee Dutta-Roy, Director, Digital Assets Group Treasury, UBS Mark Raynes, Head of Solutions, Chainlink Labs |
1300 | Payments Compliance Unburdened: Tackling Regulatory Overload
In 2025, payment organisations around the world are finding compliance a real challenge. Major new regulations are on the horizon in multiple jurisdictions, and the threat of enforcement action is a constant worry. Compounding this challenge are new technologies and consistently inventive fraudsters who are causing headaches for both regulated and non-regulated firms. Join Vixio as we unpack insights from our 2025 PaymentsCompliance Outlook report, Compliance Unburdened: How Technology and Outsourcing Can Tackle Regulatory Overload. This session will help compliance professionals better understand the regulatory landscape and how it will likely evolve, helping you rise to the challenge and achieve your goals. John Gidla, Head of Payments Compliance, VIXIO Adam Parkinson, Editor, VIXIO Jimmie Franklin, Senior Journalist, VIXIO |
1320 | Google’s approach to keeping ads free of scams Join us to explore:
Adrian Gorski, Associate Principal, Trust & Safety, Google |
1340 | Unlocking £1.8 Trillion: The Cost of Ignoring Accessibility in Payments With 15% of the global population facing accessibility challenges, the payments industry risks losing out on a £1.8 trillion market by not prioritizing inclusive payment solutions. Join this session to explore the potential and the essential steps to make payments accessible for all. Joanne Dewar, Project Lead, Project Nemo Claire Maillet, Fraud Expert Howard Taylor, Financial Inclusion Commissioner |
1400 | Monetizing payments and innovations in an increasingly commoditized landscape · Unlock growth for your business through insights and frameworks to use · See how to use them through a case study where we boosted margins and increased market share for a leading player Abhi Julaniya, Partner and Global Lead for Payments, Simon Kucher |
1420 | Around the World in 20 Minutes: Global Breakthroughs in Payments Embark on a rapid tour of groundbreaking payment innovations from across the globe. Discover the latest advancements in digital wallets, real-time payments, and financial inclusion as regional leaders share insights on transforming the future of payments in their markets. Andy White, CEO, AUSPaynet |
1440 | Why adopting a quality-first mindset is key to successful transformation in payments with Roq Digital transformation in financial services is a high-stakes challenge, with studies showing that 70% of transformation programmes fail. Organisations must balance complex change, meet regulatory demands, and maintain business-as-usual operations – all while ensuring seamless service continuity. Join Phil Stunt and Steve Mellor for a lively discussion on why Quality Engineering (QE) is the foundation of successful transformation. Drawing on real-world experiences from their careers in financial services, they’ll explore how embedding QE from the outset helps organisations de-risk transformation, prevent costly delays, and deliver future-proof, high-quality outcomes at pace. Whether you’re well-versed in Quality Engineering or Quality Assurance, or looking to strengthen your approach to change, this session will provide practical takeaways on how a quality-first mindset drives successful, high-impact transformation in financial services. Steve Mellor, Senior Quality Engineering Architect, Roq Phil Stunt, Associate Partner, TFPA (Ex COO Barclaycard, Ex CIO Fiserv) |
1500 | ESG in Action: Responsible Digital Payments Discover how payments businesses are transforming sustainability promises into measurable change. This session discusses key trends in achieving responsible digital payments. Charlie Bronks, Global Head of ESG, Crown Agents Bank Eric Zie, Vice Chair, TechUK Climate Council Sophie Gualter, ESG Expert, Crown Agents Bank |
1520 | Gift Cards and Payments: Join the GCVA and their members to discuss key payments trends in the gift card space Join the GCVA and its members to discuss the latest payments trends in the gift card space – from digital wallets to fraud prevention to multicurrency and multi modal payments – and what today’s gift card retailers and issuers are looking for in both the business to consumer and business to business space. Hannah Shimko, Managing Director, GCVA (moderator) Adam Hobbs, Managing Director, Lifestyle Louise Rae, Partnerships Manager UK & I, Lastminute.com |
| 1540 | The Future of Payments in the EU 2025-2030 Thibault de Barsy, CEO, The Payments Association EU Ludovic Francesconi, Chief Member & Strategy Officer, EPI Company Patrick Green, Global Head of AML and UK MLRO, Banking Circle John Hutton, Global Head of Payments, LexisNexis Risk Solutions |
| 1620 | Women Shaping Payments partnered with F4C and EWPN Join us at PAY360 for Women Shaping Payments, a dedicated meetup for female leaders in payments. Connect, share insights, and discuss pathways to breaking barriers and unlocking opportunities in the industry. Together, let’s empower the next generation of female payment professionals and shape a more inclusive future. Angela Yore, Chair, EWPN (moderator) Rema Rao, Head of Financial Group APAC, Uber Pallavi Kapale, Senior Financial Crime Officer, Bank of China Helena Wood, Director of Policy, CIFAS |
| 1700 | Theatre Closes |
26th March 2025 Day Two Disruption Zone | |
0915 | The Payments Association Working Group AGM Interested to learn more about our working groups? Keen to know how you can help drive the payments industry forward? Join us at 9.30am on Day 2 of PAY360 for our Working Group AGM. All members and industry professionals are invited to this event to network and learn about our 7 current working groups:
Tom Brewin, Head of Projects at The Payments Association, will be providing an overview of the working groups and their journey since their inception. Leading figures from the working groups will then be sharing their insights, key policy priorities and milestones, and making their bold predictions for 2025 There will also be some time for our working group leaders to reflect on key takeaways and learnings from day 1 of the conference, which will be followed by an interactive Q&A and networking session. Charlie Bronks, Working Group Lead- ESG, The Payments Association Natalie Lewis, Working Group Lead – Digital Currencies, The Payments Association Alison Donnelly, Working Group Lead – Regulation, The Payments Association Jane Jee, Working Group Lead – Financial Crime, The Payments Association |
1000 | The National Payments Vision: A necessary route to change?
Tony Craddock, Director General, The Payments Association Roisin Edwards, Senior Policy Advisor – National Payments Vision, HM Treasury |
1030 | The FCA’s brand-new five-year strategy: Does it go far enough? Join two seasoned payments professionals for a candid, original and fresh conversation about the strategy that will affect all payments firms everywhere, published yesterday. How far should it go to get payments to the outcomes needed; where are the trade offs and tensions? Tony Craddock, Director General, The Payments Association Jana Mackintosh, Managing Director, Payments and Innovation, UK Finance |
1100 | Unlocking the Power of Data: The Next Frontier in Payment Innovation Analyse how the whole ecosystem can leverage consumer data responsibly to enhance security, drive innovation, and improve customer experiences. Natasha Zurnamer, Founder & CEO, Optty David Budzevski, Vice President Revenue & Sales Operations Enterprise Gateway Solutions, Mastercard Scott A Przybyla, SVP Payment Sales, Kount and Equifax Co |
1130 | Racing Ahead: Can Payment Technology Match the Pace of the Mobility Evolution? As the global mobility landscape shifts radically, the future of retail is being redefined. Consumers are looking for one mobility solution with multiple integrated services. From on-the-go payments to smart energy choices and automated service delivery, future retail demands intuitive, integrated solutions. But are today’s payment systems and service models ready to meet these expectations? Attenda, the UK’s leading mobility payments provider, invites you to explore the future of retail in connected mobility—where digital payments, alternative fuels, and shared services transform the way we move, shop, and consume.
Matt Oldham, Chief Strategy Officer, Attenda Adrish Ahmad, Senior Product Manager, FordPay Richard Campion, Head of Fleet & Mobility, Visa Paul Ayres, Founder, Connected Kerb |
1210 | Around the World in 15 Minutes: Global Breakthroughs in Payments Embark on a rapid tour of groundbreaking payment innovations from across the globe. Discover the latest advancements in digital wallets, real-time payments, and financial inclusion as regional leaders share insights on transforming the future of payments in their markets. Nuno Epifânio, Policy Officer DG FISMA Retail Financial Services, European Commission |
1225 | The New Silk Road
Ola Oyetayo, CEO & Co-founder, Vertofx |
1245 | Contactless on the tube, Open Banking at HMRC: What’s In this session, we hear from two pioneers in the payments world, both of whom have played a pivotal role in driving some of the most significant shifts in customer behaviour and the widespread adoption of new payment methods. Melanie and Jit will discuss with Simon, the transformative impact of contactless payments and Open Banking, sharing valuable lessons from these events and offering insights into what lies ahead. Their expertise will provide a unique perspective on the future of payments. Simon Lyons, Chief Strategy Officer, Obconnect Jit Ng, Payment Industry Interface Manager, Transport Melanie Reid, Product Manager – Digital Payments, Paypoint |
1305 | Instant Payment Regulation & Verification of Payee: How to make a regulatory constraint a collaborative opportunity? Get ready for the significant changes brought by the upcoming European Instant Payment Regulation (IPR), effective at the end of 2025. Discover how a strategic Verification of Payee (VoP) solution can help you meet these new requirements. Join us and learn about the innovative collaborative approach of Sis ID, expert in fraud prevention. Laurent Sarrat, CEO, Sis ID |
1325 | Building cross-border payment infrastructure of the future: challenges and opportunities Join our panel of payments and cross-border experts to discuss how advances in schemes and technology will support the next wave of financial services globally. Ali Paterson, Founder and CEO, FF News Alexandra Rivas, VP Product, ClearBank Emma McStravick, Head of Payments Operations, Argentex Victor Mithouard, VP Growth, Numeral (by Mambu) |
1345 | Smarter Signals, Stronger Shield: Mitigating Fraud Threats with Risk-Based Authentication Fraud prevention isn’t a competition – it’s a shared responsibility. In today’s EU payment landscape, where PSD2 and SCA are reshaping rules, issuers and banks must move beyond compliance checkboxes to deliver genuine security and exceptional customer experiences. This session dives into how multi-channel signals and advanced authentication methods are transforming fraud prevention. Discover how leading financial organizations are leveraging these cross-channel insights and intelligence signals to enhance decisioning and advice. Join us as we explore: · Streamlining payment processes with frictionless multi-factor authentication. · Breaking down internal and external silos for a unified fraud strategy. · Embracing a collaborative data-sharing ecosystems. · How modern authentication can increase payment approval rates and decrease fraud losses. Dewald Nolte, Co-Founder, Chief Strategy Officer, Entersekt |
1405 | Crooks Live: Tommy’s Back! Tommy (aka Tony Sales) is back—and he’s got a whole new scam to show you! Join us for an eye-opening session where Tommy takes you behind the scenes of how criminals really gather intel on their targets. You’ll learn how they use this information to carefully craft their schemes, turning an unsuspecting person into their next victim. You won’t want to miss this thrilling opportunity to see tricks of the trade in real-time! Tony Sales, Chief Innovation Officer, We Fight Fraud |
1500 | End of Day 2 |
