An event built for Merchants. By Merchants.

Following its launch in 2026, Merchant Transact 360 is back, uniting over 400 payments professionals, including 200 merchants from across the UK. This event is borne out of our Merchant Payments Working Group — shaped with input from leaders at Spotify, BT, Frasers Group, Jaguar Land Rover, DAZN, and Sky to name just a few— ensuring the agenda reflects the real-world challenges and opportunities facing the industry.

 

Merchant Transact 2026

 

Born from first-hand insights across The Payments Association

Merchant members from leading retailers

Real-world perspective from payment professionals at some of the UK’s largest merchants

Our merchant payments working group

Strategic guidance from a merchant-dominated committee actively shaping the future of payments

240-Member strong payments ecosystem

Connect with the biggest names in payments, unlocking influence and opportunity.

Dedicated intelligence team

Leverage targeted insights crafted specifically for merchants-turning data into action

 

Who joined us in 2026:

Who joined us last year

Selection of Attendee Job Titles

 

2027 Agenda defining topics

  • Agentic Commerce
  • Omnichannel Payments
  • Unlocking Customer Growth Via Strong Merchant Partnerships
  • Build vs Buy vs Multi-step
  • Open Finance
  • Digital Wallets: Redefining Customer Ownership in the Checkout Journey

  • A Merchant’s Journey into Open Banking

  • Open Finance for Merchants: Finally Here?
  • APP Fraud

  • The Rise of First-Party Fraud

  • The Next Era of Commerce

  • How Local Acquiring is Unlocking Seamless Cross-Border Commerce

  • BNPL Just Got Serious: What Merchants Need to Know Now

  • Beyond the Transaction: How Merchants Can Turn Payments Data into Growth Value

  • Tokenisation: The Hidden Engine Behind

 

Beyond the Sessions

Merchant Transact 360 is more than a conference. It brings together a senior audience of Merchants and payments professionals, creating an environment where high-value connections are formed and cross-vertical knowledge is shared across the industry.

Against a landscape of defining change as the new era of money emerges, the only way to strengthen resilience is to be immersed in the industry and engaged with like-minded peers.

54%
Budget holders, buyers or Influencers
60%
VP and above
58%
predict a 12-month spend of at least £5m
Networking at Merchant Transact 360

 

The key challenges facing merchants

  • Improving payment acceptance and reducing failures by offering payment methods that customers prefer and identifying points of failure
  • Understand fraud patterns, whether that’s professionals exploiting weaknesses in software and process, or fraudulent customer behaviour 

  • Investing in smooth checkout experiences to encourage full conversion
  • Understanding customer behaviour trends and preferences for payment options – BNPL, Pay by bank, cards etc

  • Understand and negotiate on vendor and scheme fees
  • Avoid hidden costs – do the services that you pay for actually deliver what you need?
  • Cut through the noise and identify the actual best solutions for your needs and to create the right tech stack

  • Understand upcoming regulations as both opportunity and challenges – open banking, data sharing etc
  • Improve security against different types of fraud and crime

  • Flip the conversation from payments as a cost centre to a growth tool – what can be achieved for the business?
  • Invest in analytical tools to understand customer behaviour, best products and fraud patterns
  • Identify and scale to new markets supported by cross-border payment options

 

Why Attend?

Merchant focused, merchant led

Get in front of decision makers ranging from the brands we all know to SMEs and enterprises – all with real buying power — because this event is built for them, not around them.

Digital-first, omnichannel always

Align your brand with tomorrow’s retail experiences by anchoring sessions on cutting-edge digital and in‑store payment solutions.

Direct senior engagement

Our Merchant Connect Lounge is purpose‑built for senior peer‑to‑peer dialogue — and you’ll be part of the conversation.

No cost, no catch

Senior merchants attend free, meaning barriers are removed and the room is packed with exactly the right people.
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