In association with

PAY360 2026 Agenda

Take a look at the 2026 agenda below to get a sense of what to expect. If you’d like to help shape this year’s agenda or get involved, click the “Speak in 2026” button below and we’ll be in touch.

Key

Financial Crime & Compliance
Cross-border Payments
Technology, Data & AI
Digital Currencies & Crypto
Financial Inclusion
Operational Resilience
Merchant Payments
Regulation & Policy
ESG
Digital Transformation
Open Banking
Customer Experience

Day 1

08:30

Registration & Networking

09:00

Opening Keynote: The Fourth Type of Money: Emerging payment rails for a digital-first economy

For centuries, money came in three forms: cash, central bank money, and commercial bank money. A fourth is now maturing, digitally native, programmable, and borderless by design. Stablecoins aren’t just another crypto asset; they are evolving into regulated payment instruments with real-world rails, enabling faster, cheaper, and global payments.

Regulatory momentum is now aligning with innovation. In the UK, FCA CP25/14 & CP25/15 and Bank of England guidance are creating a clear path for stablecoins as money-like instruments. In the US, AML/CFT obligations under the PATRIOT Act and BSA provide a compliance framework for on-chain payments. Europe’s MiCA regime authorises e-money and asset-referenced tokens across the EU, while Asia’s MAS, HKMA, and JFSA are establishing payments-first licensing, reserve, and redemption standards.

Market leaders are already taking action. PayPal’s PYUSD, J.P. Morgan’s JPM Coin, Ripple’s USD stablecoin, and pilots from Mastercard and Visa show how stablecoins are moving into consumer, merchant, and institutional payments.

The takeaway is clear: stablecoins are no longer theoretical—they are live, regulated, and reshaping payment rails. The question for banks, fintechs, and payment providers is whether they will shape the future of money—or ride it built by others.

Digital Currencies & Crypto
Regulation & Policy
09:30

Headline Keynote: Mastercard

To be announced – check back for more information soon

09:50

Keynote Panel: Keeping pace with changing end user demands: What is the future of payments?

Over the next 5 years, end-user expectations are set to change dramatically, driven by technology, convenience and evolving business models. Understanding the key pain points to personalise and target new products is essential in reaching the modern user, whether consumer or business, and is vital to surviving a competitive climate.

This session will explore what these shifts mean for the industry and uncover new opportunities for product development and infrastructures.

Our panel will examine the new standards that will define both consumer and business payment experiences in order to stay ahead of accelerating demands and to prepare your organisation for the future of payments.

  • How much will end user demands on payments change in the next 5 years?
  • What kinds of products should be developed?
  • What infrastructures are needed to be implemented?
  • What are the requirements expected by the future end-user, whether consumer or business?
  • What impacts will this have on merchants and how they take payments?
David Parker, Ambassador, The Payments Association (moderator)
Georgios Kolovos, Payments and Fintech Leader, NVIDIA
Merchant Payments
Customer Experience
Digital Transformation
10:30

MORNING NETWORKING BREAK

11:00

Keynote: Host Tech Partner

To be announced – check back for more information soon

11:25

Keynote Panel: UK – The AI Capital: Driving responsible and sustainable implementation

Artificial intelligence is changing the face of payments, allowing financial services to evolve at an unprecedented speed, but its rapid adoption also presents new ethical and security challenges. Simply integrating AI isn’t enough; the key is to set clear guardrails to ensure its responsible implementation. How will incoming regulation like the GENIUS Act impact the usage of AI on a global scale?

This session will go beyond the hype to provide a practical guidance for your payments business. Hear from leaders who are proactively defining the rules, turning potential risks into a competitive advantage.

Mark Goldspink, Ambassador, The Payments Association (Moderator)
Technology, Data & AI
Regulation & Policy
12:10

LUNCH

13:10

Choose your session

THE BIG PICTURE STAGE

AI in action: Are we client-facing ready?
  • What could be AI’s role in client-facing services such as personalisation, onboarding and customer engagement?
  • What are the benefits and risks of allowing direct interaction with the consumer?
  • What role should the human play in this model? What oversight is necessary?
Technology, Data & AI
Customer Experience

THE RESILIENCE STAGE

$7bn lost by 2030: What should be the next APP Fraud response?
  • How are firms managing high volumes of low-value APP scams without overwhelming resources or customer experience?
  • How can firms make informed decisions on when and how to interrupt suspected fraudulent payments?
  • What vulnerabilities are fraudsters exploiting in current APP fraud prevention models? Are regulations fit for purpose?
  • How can firms leverage AI, machine learning, and real-time analytics to build adaptive, cost-effective fraud defenses?
Financial Crime & Compliance
Technology, Data & AI
Regulation & Policy

THE TRANSFORMATION STAGE

The Great Tech Migration: Investing to thrive, not just survive
  • How should businesses decide where to invest as legacy payment systems become outdated?
  • Which emerging payment rails, technologies, and regulations will shape the future of payments?
  • How can organisations build scalable, resilient systems that adapt to future innovations?
Operational Resilience
Digital Transformation
13:30

THE BIG PICTURE STAGE

Panel – Trust, Ownership, and Real-Time Verification: Time for a digital identity
  • Who should manage the UK’s digital identity or identities (governments, financial institutions, tech providers, or a combination)? How will they gain consumer confidence?
  • How can you create a real-time identity in RTP? What are the data requirements to make this feasible?
  • How successful has the European Digital Identity launch been? How can we ensure that the UK systems can securely exchange identity data across borders?
Technology, Data & AI
Regulation & Policy

THE RESILIENCE STAGE

Panel – Winning with smarter data calls: Strengthening the core of your financial infrastructure
  • ISO20022 – What does the new global messaging standard look like?
  • How can you enrich data calls to have more structured data per transaction?
  • How do you integrate ISO20022 and real time APIs into decades-old platforms?
  • How can banks balance data availability with strict privacy and security standards?
Julia Padget, Subject matter expert (Moderator)
Lauran Macare, Head of Data and Risk, Payments Technology, Natwest
Justin Brearley-Smith, Vice President, Global ISO 20022 Product Lead, JPMorgan Chase
Thierry Fezeu, Director – ISO 20022 Global Product Lead, Bank of America
Technology, Data & AI
Operational Resilience

THE TRANSFORMATION STAGE

Panel – Blockchain in 2026: Enabling new and global payment rails
  • What is the value proposition vs. traditional rails? What is the potential for the payments ecosystem?
  • How do we navigate between multiple siloed blockchain networks? How do you improve interoperability?
  • How do you integrate blockchain rails with legacy system?
Peter Hubli, Head Digital Asset Solutions, Zürcher Kantonalbank
Pranay Ahluwalia, General Manager, Payments, FX and Blockchain, Monzo
Geoff Kendrick, Global Head of Digital Assets Research, Standard Chartered
Pritpal Shokar, Head of Product, Thunes
Digital Currencies & Crypto
Digital Transformation
14:15

THE BIG PICTURE STAGE

Spotlight Session – Will VRPs survive the digital age?
  • Where does commercial VRP adoption stand in 2026? What does a robust, sustainable and commercially viable framework look like?
  • How have APP fraud prevention requirements shaped VRP design and customer trust?
  • Are VRPs just a phase? Will they come out on top in the digital age?
Digital Transformation
Regulation & Policy

THE RESILIENCE STAGE

Spotlight Session – Preparing defences for the Real-Time Payments Wave
  • How is the US market, through RTP, FedNow, and the GENIUS act, steering the global trajectory for real-time payments?
  • What new financial crime threats emerge when funds move in seconds?
  • Which real-time risk detection, fraud prevention, and compliance tools need to be embedded into payment systems from day one?
Financial Crime & Compliance
Operational Resilience

THE TRANSFORMATION STAGE

Spotlight Session – Crypto-Asset Reporting Framework (CARF) Unwrapped: Red tape or growth catalyst?
  • How are CARF and MiCA influencing market entry, product design, and operational models for crypto service providers?
  • Will these frameworks be able to foster trust and mainstream adoption? What’s next for digital asset regulation in Europe?
  • How are global players adapting? What can we learn from the initial year?
  • How are non-EU firms adjusting to meeting MiCA requirements when targeting European customers?
Digital Currencies & Crypto
Regulation & Policy
14:35

AFTERNOON NETWORKING BREAK

15:05

THE BIG PICTURE STAGE

Panel – From pilot to profit: Integrating a stablecoin infrastructure for a digital-first consumer
  • What are the benefits of stablecoin use for firms? How does this differ between B2C and B2B?
  • What are the costs associated with stablecoins for financial institutions?
  • What does this mean for financial institutions?
  • What are the infrastructure requirements?
  • How are organisations assessing whether the returns outweigh the costs?
  • How can you adapt your compliance frameworks for real-time, blockchain-based transactions without stifling usability?
Paul Horlock, Chief Payments Officer, Santander
Digital Currencies & Crypto
Financial Crime & Compliance

THE RESILIENCE STAGE

Panel – The agentic AI tsunami: Revolutionising compliance via AML and KYC
  • How has the implementation of AI models addressed the challenges of data fragmentation within firms?
  • What are the key foundations and capabilities that will support an at-scale rollout? What are some successful use cases of agentic AI within AML?
  • How are AI models evolving to detect new and emerging threats such as sophisticated deepfakes?
  • What are the data requirements for building effective predictive models?
Bushra Saba, Lead Data Architect – Economic Crime Prevention, Lloyds Banking Group
Dane Pedro, Head of UK Compliance & MLRO, Mollie
Financial Crime & Compliance
Technology, Data & AI

THE TRANSFORMATION STAGE

Panel – The Digital Consumer: Reinventing CX in payments
  • How is the next wave of innovations reshaping how customers interact with money?
  • Why are instant payments becoming critical to customer retention and staying relevant in the market?
  • With AI personalisation and fraud prevention to seamless biometric checkouts, invisible payments and voice-enabled transactions, how have customer expectations evolved?
Mark O’Keefe, Ambassador, The Payments Association
Alexey Gabsatarov, Chief Technology Officer, Kroo Bank
Gamze Numanoglu, Chief Customer Experience and Communications Officer, Aktif Bank
Customer Experience
Technology, Data & AI
15:50

THE BIG PICTURE STAGE

Spotlight Session – Successes and Stumbling Blocks: The Economic Crime Plan 2 under a microscope
  • How have supervisory focus, enforcement priorities, and industry liabilities shifted? What is the direction for the next phase?
  • Which parts of the industry require greater emphasis to combat economic crime more effectively? Where is more collaboration still necessary?
  • How do we improve communication and data sharing across the industry? How can public-private partnerships be optimised to deliver on 2026 objectives?
  • Does the regulatory roadmap still make sense?
Financial Crime & Compliance
Regulation & Policy

THE RESILIENCE STAGE

Spotlight Session – The Liquidity Challenge: Navigating real-time payments
  • What specific liquidity management challenges do financial institutions face with the rise of instant payments and networks like FedNow and RTP?
  • How can banks leverage advanced analytics and AI to accurately forecast liquidity needs and optimise capital allocation in a real-time environment?
  • What operational and technological shifts are required to manage liquidity risk effectively, and how can institutions ensure their legacy systems can handle the demands of instant settlements?
Operational Resilience
Technology, Data & AI

THE TRANSFORMATION STAGE

Spotlight Session – The interconnected future: delivering an intuitive, frictionless experience with embedded finance
  • What will it take to make micro-payments embedded into customer journeys a reality?
  • How can financial institutions leverage embedded finance to attract and retain the next generation of customers, and what are the key competitive advantages?
TBA, Senior Representative, Equals Money
Customer Experience
Digital Transformation
16:10

THE BIG PICTURE STAGE

Panel – $28T in 2030: How is the digital wallet evolving to reduce friction?
  • How are financial institutions actively shaping wallet strategies?
  • As wallets have started incorporating digital identity, what are the trust and security implications of this? How do you safely integrate identity with financial services?
  • Will wallets replace bank accounts? How can banks go beyond being backend infrastructure?
Joanne Dewar, Ambassador, The Payments Association (Moderator)
Gavin Maclean, Head of Payment Product, GPS Europe, HSBC UK
Digital Transformation
Customer Experience

THE RESILIENCE STAGE

Panel – The risk in A2A: Safer or unknown?
  • What distinct risks do firms face with A2A payments compared to other channels?
  • What realtime controls need to be in place? What does a robust framework look like? How do we ensure that this is future-proof?
  • How do you leverage security and a seamless experience?
Financial Crime & Compliance
Operational Resilience
16:55

End of conference day 1

Day 2

08:30

Registration & Networking

09:00

Opening Remarks

09:05

Ministerial Keynote: Mapping a modern payments landscape

In this keynote, the Minister will set out a strategic vision for how the UK can balance innovation with stability, foster competition while ensuring security, and enable cross-border interoperability. It is not just about enabling new rails; it’s about designing a trusted, inclusive, and resilient financial future.

Regulation & Policy
09:25

Keynote: The Open Banking Future Entity: Setting the standards

Regulation & Policy
Digital Transformation
09:40

Keynote Panel: The Open Banking Future Entity: Has the UK got it right? Is it once again going to lead the world?

The UK has long been seen as a pioneer in open banking but as the New Payments Vision sets out its 5-year roadmap, including the roll-out for VRPs to unlock a series of open banking use cases, from utility bill payments to paying taxes, the question remains: has the UK got the model right this time?

At the heart of this vision is a proposed not-for-profit entity, guided by the Payments Vision Delivery Committee (PVDC), to provide the infrastructure and payment rails that will underpin open banking services. But is this approach sustainable? And will it deliver the innovation, resilience, and industry-wide collaboration needed to keep the UK at the forefront of global payments?

This panel will discuss whether the model will work and what it means for providers, merchants and end users? Can the UK truly set the standard for open banking worldwide?

Regulation & Policy
Digital Transformation
10:25

Fintech Pitch Live Winner’s Pitch

10:40

Industry Keynote: Deceivingly Human: Protecting payments in the age of AI

The line between human and machine is blurring, and fraudsters are exploiting it. With evolutions of generative AI powering larger, more personalised attacks on consumers, the threshold for security and evolving fraud controls have risen but regulations remain stringent. Is red tape holding the industry back from staying ahead of the criminals?

This session explores case studies showing how criminals are leveraging Generative AI and other advanced technologies to create sophisticated, and almost undetectable, fraud schemes.

Jas Narang,  Chief Transformation and AI Officer, Santander, 

Financial Crime & Compliance
Technology, Data & AI
11:00

MORNING NETWORKING BREAK

11:30

THE BIG PICTURE STAGE

The Internet of Things: optimising operations with real-time data through your customer’s network
  • How can real-time IoT data be used to optimise operations and drive measurable ROI?
  • What infrastructures are needed to manage and scale IoT connectivity across customer networks?
  • With the main concern being the risk behind an interconnected system, how can organisations secure the data and privacy of their end user?
  • Which industries are setting the standard in IoT-driven operational optimisation?
Technology, Data & AI
Operational Resilience

THE RESILIENCE STAGE

The data weapon: Synchronising data models to fight fraud real-time
  • How do you cost-effectively improve your data insights to remain competitive with larger players?
  • How do you use AI and automation to cleanse, standardize and enhance payee data at scale to reduce false positives?
  • How can firms overcome the barriers to cross-border data recognition for more efficient KYX processes?
Financial Crime & Compliance
Technology, Data & AI

THE TRANSFORMATION STAGE

CBDCs: Designing currencies for the digital age
  • What happened to the digital pound? How could the digital pound fit alongside existing and emerging forms of money and payments in the economy?
  • What would be the impact of usage on consumer protection? Have the risks been mapped out?
  • How successful have other CBDC experiments been? How are these currencies being designed to meet the new customer expectations?
  • What are the key learnings from global CBDC experiments, and what’s next for their development and potential implementation?
Digital Currencies & Crypto
Regulation & Policy
11:50

THE BIG PICTURE STAGE

Panel – Legacy vs Next-gen: Maximising your tech stack’s potential
  • How do you overcome the challenge of legacy architecture? How do you align fragmented systems without disrupting critical operations?
  • How can firms ensure their products can be scaled over time and are prepared to face unknown and new threats?
  • What are the benefits of an off-the-shelf solution in comparison with a tailored model? How do you identify the most cost-effective solution for your business?
TBA, Senior Representative, ACI Worldwide
TBA, Senior Representative, Pismo
Operational Resilience
Digital Transformation

THE RESILIENCE STAGE

Panel – The Quantum Effect: Reinventing payment security for resilience
  • How can advanced encryption methods strengthen defences?
  • How can businesses prepare for the technological shift with the high implementation costs and limited accessibility?
  • What are the current vulnerabilities within global payment infrastructure that could be exploited with the evolution of quantum technologies?
Francis Gorman, Principal Security Architect, Bank of Ireland
Sophie Wadsworth, VP Payments Strategy, BNY
Operational Resilience
Technology, Data & AI

THE TRANSFORMATION STAGE

Panel – Fast, Secure, Compliant: Payments without borders
  • How are real-time cross-border payments reducing settlement times and enhancing transparency?
  • What is the role of tokenisation, stablecoins, and blockchain networks in simplifying cross-border flows?
  • What collaboration is necessary to enable seamless integration between banks, fintechs, and payment providers?
  • What guidance is needed from regulators?
  • How is SEPA Instant forcing the hand of firms to improve cross-border connectivity?
Damien Godderis, Head of Payments Industry Engagement, BNP Paribas
Cross-border payments
Regulation & Policy
12:30

LUNCH

13:30

THE BIG PICTURE STAGE

Fireside Chat – Powering the future of AI-driven payments innovation
  • What are the results of the FCA’s AI sandbox so far? Has it achieved the objective of speeding up innovation and boosting UK growth?
  • What trends have emerged?
  • How have smaller firms used this opportunity to experiment with AI?
  • Deep dive into an AI model’s design, testing process, results, and impact to assess the scope of capabilities
Technology, Data & AI
Regulation & Policy

THE RESILIENCE STAGE

Fireside Chat – The Resilience Agenda: Filling the widening cracks in the ecosystem
  • What does reduced funding mean for MCA activity and fintech survival?
  • What types of investment are being made in which Fintech categories?
  • What are the barriers preventing UK payments firms from scaling effectively?
  • Are current government and industry initiatives enough to support fintech growth and scale-ups?
  • What strategic steps can the UK take to maintain and strengthen its position as a global fintech leader?
Operational Resilience
Regulation & Policy

THE TRANSFORMATION STAGE

Fireside Chat – Why have we stopped talking about financial inclusion?
  • Why has financial inclusion faded from the industry conversation? Why are priorities shifting?
  • How can targeting underserved markets open new revenue streams and strengthen long-term resilience?
  • How might upcoming regulations and sustainability frameworks refocus industry attention on inclusion?
  • With the European Digital Identity (EUDI) regulation introducing standardised digital verification, how can firms remove onboarding barriers for unbanked and underbanked customers?
Faith Reynolds, Independent Expert (Moderator)
Martin Coppack, Professor of Practice in Financial Inclusion and Consumer Policy, University of Birmingham
Malintha Fernando, Global Head of Digital Experience and Accessibility, HSBC
Financial Inclusion
Regulation & Policy
14:00

THE BIG PICTURE STAGE

Fireside Chat – Embedded Finance: From buzzword to business model
  • What strategic role can financial institutions play in the embedded finance ecosystem?
  • How are banks adapting their technology stacks and regulatory frameworks to support seamless, real-time integration with third-party platforms?
  • What are the most profitable use cases for embedded finance within the banking sector?
Gareth Anderson, Head of Business Management, Allica Bank
Manish Kumar, Head of Payments Acceptance, Starling Bank
Digital Transformation
Customer Experience

THE RESILIENCE STAGE

Fireside Chat – DORA in Action: One month in, what next?
  • Best practice for adapting governance, ICT risk management, and incident reporting frameworks to meet DORA’s requirements
  • What preparation strategies have emerged across large and small financial entities, and which gaps are already visible?
  • Which early operational or cybersecurity changes have delivered measurable improvements in resilience?
  • What initial challenges, from third-party risk management to legacy system integration, are proving harder to address than expected?
Operational Resilience
Regulation & Policy
14:30

Conference Over

Download Event Preview

Access full agenda