Powered by a team of CX and FinTech enthusiasts, we transform customer experiences globally.
Dialect is a niche BPO which provides a multilingual Customer Experience (CX) solution designed and delivered with FinTech businesses at the heart. We are an extension of your business offering 24/7, 365 days a year dedicated customer support in a number of different languages.
Dialect’s service offerings are aligned to our visions and values– deliver innovative solutions for our clients via voice, e-mail, live chat, Facebook, and WhatsApp.
Our live chat solution, MultiLect, is providing high-quality native conversations in over 75 languages. It can be easily embedded in the app or web.
Dialect already supports clients and their customers in the UK, Europe, the US, and UAE with a wide range of inquiries including lost and stolen, account and card activation, transactions, and general usage queries.
We support you in focussing on growing your business while we handle your customer support needs. Let us tell you how outsourcing your contact centre can benefit your business, and improve your customer experience and brand.