Jackie joined the ACI family as part of their acquisition of Retail Decisions in 2014. Jackie is responsible for ensuring the banking financial crime solutions offered by ACI continue to lead the market and remain fit for purpose, especially in light of the rapid changes and fraud escalations resulting from the pandemic and regulatory changes . She is now also responsible for ensuring that these solutions are as comfortable in the Public Cloud as they are anywhere else.
She has almost 40 years’ experience within the financial crime arena. Before joining Retail Decisions, Jackie was SVP and Head of Global Fraud Management at Citigroup, and was also the Director of Fraud for the International markets at First Data. Her experience also includes Actimize, National Australia Bank and Bank of America. Jackie is a founder member of the UK’s Fraud Women’s Network, which is now in its 16th year.