In association with
Venue
Excel is fully accessible by wheelchair, including all public areas. Find further information on ExCeL’s accessibility facilities, including disabled parking bays, renting mobility scooters, and a full accessibility map here.
Conferences and Theatres
All of our sessions are live-captioned, will have Hearing Loops, and dedicated space for wheelchair users. For any further assistance please contact [email protected].
Registration desks
Dropped counters will be in place at the onsite registration areas for wheelchair users.
Sensory CalmTM Quiet Room
A staffed Sensory CalmTM Quiet Room will be available during the opening hours of the event, and can be located in room S9A, inside the hall next to Hall S7 entrance.
Delegate tickets give you access to the exhibition, exhibition floor theatres, and the Conference Village (including 3 Conference spaces), and a pre-loaded payment wearable to use at catering stands.
Exhibition-only tickets give you access to the exhibition and exhibition floor theatres. You will still be able to purchase food at our catering stands using card or contactless payment methods. You will be able to upgrade your ticket on the day by visiting the registration desk.
Registration opens at 8am on the 25th and 26th March 2026.
The easiest way to access your badge is through printing at home. If you can’t print your badge at home, bring your QR code, which will be emailed to you and we can print it on site for you. If you have not registered you can turn up and register on the day.
PAY360 runs from 8:30 – 16:55 on 25th March and 8:30 – 15:00 on 26th March.
PAY360 afterparty is open to everyone, which will run from 16:55 – 19:00.
Delegates and VIP’s will be given a payment fob, preloaded with funds, to spend at any retail unit inside the event on both days.
Exhibition-only tickets will not receive a payment fob.
Delegates can collect their fobs from the Information Desk, located on stand C1b in-between both hall entrances.
Yes, you will be able to purchase food from any of our Tap n’ Taste and Tap n’ Drink areas. Food is also available outside of the exhibition hall on the boulevard, although Catering Payment Fobs can only be used at the catering units inside the event.
Exhibition-only tickets may purchase food and drink using traditional payment methods (i.e. cash and card).
Email Michael Ibe at [email protected] or submit a sponsor enquiry here
Email Gavin Geddes at [email protected] or find out more here.
Only those with tickets to PAY360 can use the app
Please contact Billie Pursey via the app or at [email protected]. Alternatively Billie will be at the information desk at PAY360 and will be able to assist on site.
25th & 26th March 2026
Excel, London
We value your privacy and trust. That’s why we will never share your details with any third parties without your consent, and we will never ever sell them. If you receive an email offering our data for sale (sometimes pretending to be from us), it will be a scam. Please do not respond but email it to [email protected] so we can take action where possible.